Abyss Bloom

Terms and Conditions for Abyss Bloom

Welcome to Abyss Bloom. These Terms and Conditions govern your use of our website and services, including bespoke floral arrangements, event floristry, corporate floral subscriptions, unique plant gifts, dried flower artistry, sustainable sourcing, delivery services, and workshops. By accessing or using our online platform, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Services Offered

• We provide a variety of floral design and specialty gift services, including custom floral designs, event planning support through floristry, ongoing corporate arrangements, unique plant selections, and handcrafted dried flower pieces.
• Our commitment includes sustainable sourcing practices for our materials.
• Delivery services are available for our products.
• We also offer workshops for those interested in floral artistry.

2. Ordering and Payment

• All orders placed through our site are subject to availability and acceptance.
• Prices for our products and services are listed on our site and are subject to change without prior notice.
• Payment must be made in full at the time of placing an order unless otherwise agreed upon for specific corporate or event arrangements.

3. Delivery Policy

• We aim to deliver all items within the agreed-upon timeframe. Specific delivery details, including areas covered and charges, are outlined on our delivery information page.
• It is the customer's responsibility to provide accurate delivery information. We are not responsible for delays or non-delivery resulting from incorrect or incomplete information.
• In cases where the recipient is not available, we will attempt to leave the delivery in a safe location or arrange for re-delivery, which may incur additional charges.

4. Cancellations and Refunds

• Cancellations for standard floral arrangements must be made at least 24 hours prior to the scheduled delivery or pick-up time for a full refund.
• For event floristry and corporate subscriptions, specific cancellation policies will be detailed in the individual service agreement.
• Due to the perishable nature of our products, refunds are generally not offered once items have been delivered, unless there is a significant issue with the quality of the product, which must be reported within 24 hours of receipt.
• Workshop fees are non-refundable unless cancelled by Abyss Bloom. Transfers to another workshop date may be permitted if notice is given at least 7 days prior to the workshop.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and designs, is the property of Abyss Bloom or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or transmit any content from this site without our prior written permission.

6. Limitation of Liability

Abyss Bloom will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services or products, even if Abyss Bloom has been advised of the possibility of such damages.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our site and services after such modifications will constitute your acknowledgment of the modified terms and agreement to abide and be bound by them.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: